John D. Stiteler

1051 Nin Street
Orlando, FL 32835
(407) 522-3712
john.stiteler@gecapital.com


Objective:

Position in Human Resource Management or Training/ Facilitation Specialist

Experience:

GE Capital Assurances: Orlando, FL  * June 1994-Present
Manager / Team Leader Eastern States

€ Interview applicants for temporary contract & permanent position openings
€ Coordinate & Provide Quality Control of the Human Resource Training Program
€ Coach; Motivate & Direct Daily Activities of the Operations Team in Florida & India
€ Maximize Productivity by Overseeing Change Process & Change Management Policies
€ Facilitator & Trainer; Enhance Development & Professional Skills of Team Personnel

Snipes Garden Center: Morrisville, PA * April 1993 - June 1994
Director: Human Resources - {Pennsylvania¹s largest garden center}

€ Directly Responsible for all facets of Hiring/ Human Resources for Center
€ Recruited, interviewed, checked references, hired & trained all new personnel
€ Designed & Conducted Extensive Training Programs for 180 Personnel
  in Product Knowledge; Sales & Customer Services
€ Coordinated Benefits Administration; Unemployment & Disability Insurance
€ Calculated Payroll & all Payroll Taxes € Documented all Policies & Procedures

Campus Crusade for Christ: Orlando, FL  * May 1985 - April 1993
Regional Manager - {An International Christian Youth Organization}

€ Oversaw all Aspects of the organization in New Jersey & Japan  € Recruited; Trained & Supervised Entire Regional Staff/ Team  € Directed & Facilitated Semi-Annual Training Conferences for 200+ personnel  € Launched Organization into Asian markets in China, Hong Kong, Macao & the Philapines

Apple Frankie Enterprises: Schwenksville, PA  * April 1982 - December 1984
District Manager - 4 Fast Food Restaurants in Ocean City & Wildwood, N.J.

€ Hired; Trained & Scheduled Employees € Ordered & Maintained Inventory

Education:

1993 - 1997 American Management Association & G.E. Leadership Training

Quality Management, Organizational Management, Process Improvement,
   Facilitative Leadership, Principles of Training, Motivation & Leadership

1993 - 1994 Bucks County Community College, Newton, PA

Human Resource Management & Japanese Language Training

1983 - 1988 Philadelphia College of Bible, Langhorne, PA Bachelor of Science Degree:

Major: Education Minor: Youth Ministry

Highlights of Qualifications:

§ Employee Training: Design & Delivery of Training packages - 12 yrs § International & Domestic Management Experience: Retail, Food & Beverage Services & Insurance - 12 yrs § Facilitator for Meetings & Conferences - 10 yrs § Human Resources - Interviewer & Skill Assessment - 8 yrs § Motivational Speaker - Throughout U.S. & Asia - 8 yrs

Positions; Awards & Achievements:

Member: American Society for Training & Development (1998) GE High Performance & GE Outstanding Achievement Awards (1997) GE Business Process Re-Engineering Award (1995) Vice President of N.J. Clergy Fellowship (1992- 1994) Board of Directors: N.J. Kiwanis Club (1991-1992) College Class President (1983-1984)

Specialized Equipment:

IBM/Clones; Workstations, Telephone Systems, Peripherals. Cash Registers; Time Clocks & Various Food Service Equipment. Overhead Projectors, VCR¹s & other AV equipment for training purposes. WIN 3.1, NT & WIN95/97 OS; MicroSoft Excel; PowerPoint, Word3-7, WordPerfect, Database Managment, Internet & Intranet, Outlook & other industry specific software packages.

John Stiteler   (407) 522-3712  john.stiteler@gecapital.com